SHARED HOSTING FAQ
Web hosting is the activity or business of providing storage space and access for websites. For example, when you create a website or any other content that you want to be accessed by other users on the internet, you have to buy a web hosting plan, to upload your files on the web server (a very fast computer optimized to deliver content and connected to a very fast network). Then when someone types in a web address in their browser, such as https://servercrib.com the internet connects the web server with the visitors computer and they transfer files. This way your visitors can surf trough your website content.
Shared hosting, also sometimes referred to as virtual hosting, is a web hosting environment where each individual hosting account is stored on a single web server. Think of a web server as a very powerful computer loaded with resources. Each of the accounts on the server shares the server’s system resources. These resources include disk space, data transfer and server processing power.
Shared Hosting offers you an affordable solution to get your web site up and running because all the related server hosting costs are shared and spread out among the other users/accounts who are being hosted on that server.
There is actually no difference between the two. Rather Shared Hosting is a type of Web Hosting service.
Shared Hosting is an affordable solution perfect if you have a small blog, a personal website with minimal traffic or if you are launching a new website. At Servercrib, our Shared Hosting is user-friendly making it ideal for both new and experienced users, regardless of resource needs.
If Shared Hosting doesn’t sound like it will fit your needs, we offers wide range of other Web Hosting options including:
- Dedicated Server Hosting – This type of service is designed for websites with the most intensive resource needs. With Dedicated Hosting, only your files, websites, databases and email are hosted on the server. You don’t share the server with any other users.
- VPS Hosting – A virtual private server (VPS) falls between Shared and Dedicated Servers. With a VPS, you are hosted on a server shared with other users. However, through the use of virtualization, your account is partitioned off from those other users.
- Reseller Hosting – This service is perfect if you’re looking to start your own hosting company or are looking to host customer websites of your own. You can also sign up for Reseller Hosting if you’d like to have a separate cPanel control panel for each of your websites.
Web Hosting is absolutely essential If you would like to have a website published online for the world to see. A common thought is that registering a domain name is all that is needed to have your website online. Yes, a domain name is an important part of the process as this is the address your visitors will type into their browsers to access your site. Web Hosting, on the other hand, is what makes it possible for your web site to be accessed by your visitors.
Web hosting is essentially the space you buy on a server that stores all the pieces that make up your websites. Once you your website is hosted by Servercrib, your visitors will be able to access your site by typing your domain name into their internet browser. Their computer is then connected with the server where your site is being hosted. The server then delivers the files that comprise your website to your visitors’ browsers so they can view your site.
Shared hosting is a perfect platform if you have modest website needs. In particular, this means if you are just starting a website, have a small business website or just run a website as a hobby with minimal resource needs. Shared Web Hosting is also a popular option if you run a simple blog or forum. In short, Shared Hosting is ideal if you have small websites or are just getting started since it is a good learning environment to get your “ feet wet” with a minimal investment.
Shared Hosting is also a popular option if you don’t quite know what sort of resources you need yet. You’ll be happy to learn that Severcrib customers never pay account upgrade fees. That means you can upgrade to a larger Shared Hosting account or even move into a VPS or a Dedicated Server if you discover more server resources are needed than what is included with your Shared Hosting account. Of course, our 24/7/365 Guru Crew Support Team is standing by in case you have any questions about which web hosting plan you should choose.
Advantages of Shared Web Hosting
At Servercrib, a key advantage of our Shared Web Hosting packages is obviously speed. However, the other pros of these plans include affordability and convenience. Our shared web hosting environment means we can offer reasonably priced web hosting plans because our customers are not only sharing server resources, but they are also spreading the cost of hardware, server maintenance, security updates and other costs among the other customers hosted on the server. As a Servercrib shared web hosting customer, you also do not have to worry about server uptime and technical support because that’s our job. That’s our expertise!
Our Shared Web Hosting packages each come with large amounts of resources like disk space, data transfer and email accounts that are perfect for your personal and small business websites. These are just a few of the reasons why we offer the best web hosting for small businesses and personal sites.
Possible Disadvantage of Shared Hosting
Please note that each account on a shared server does not feature root access. Users looking for administrative level access to their server should consider using our VPS Hosting or Dedicated Server plans. Additionally, customers who have eCommerce sites or existing websites that receive a large number of visitors each month may want to use VPS Hosting as well. Otherwise, you’ll discover that Servercrib Shared Hosting is an excellent solution for your website.
We highly recommend that you select our Super Web Hosting package. Our Super plans load sites up to 20X faster compared to competing web hosting solutions. Why does website speed and page load times matter? Your site speed has a direct impact on your conversion rate. In fact, studies have shown that a mere 1-second delay in page load speed drops your conversion rate by 7%. That’s a lot! Our Super Servers can give you the boost your site needs!
Even if you don’t sell anything on your site, you should care about your site’s speed. After all, a slow page also negatively impacts your bounce rate and your visitor satisfaction rate. Not only that, but site speed is included in search engine ranking algorithms. That means your faster site can get a rank boost over competing slower sites.
While we recommend our Turbo servers to all users, we understand if you’re not quite ready for that level of service. To decide between our lower or middle-tier hosting packages, you will want to consider what your resource needs are. In particular, you will want to consider how many websites you plan on hosting on your package. If you plan on hosting more than 1-site, our middle-tier web hosting package should suit your needs quite well. If you only plan on hosting a single website, our lower-tier web hosting solution would be a good option for you.
Remember that our Web Hosting solutions are completely scalable. That means we’ll have a Web Hosting solution perfect for you even as your site and your resource needs grow.
Are you still not quite sure which Web Hosting package you should select? Just contact our Guru Crew’s Sales department. They’ll be more than happy to direct you into the appropriate Web Hosting solution!
You’ll have an easy time getting started with your new Web Hosting account! After you have purchased your Servercrib Web Hosting package, you will be sent a Welcome Email with login details to the Servercrib control panel. Servercrib will includes everything you need to manage your Web Hosting account. You will find important information in your control panel including:
Email Login Information
FTP Connection Details
SSH Connection Details
cPanel Login Details (cPanel is the control panel you will use to manage your websites, files, email, databases and more. You will also find Softaculous in your cPanel control panel. Softaculous gives you the ability to install the web’s most popular software to your web hosting account with 1-click. Install software like WordPress, Drupal, Joomla, Magento and more in a matter of seconds.
Publishing Your Website
To publish your web site’s files so your audience can view it, upload the files to your account’s public_html directory. You are able to update your web site files whenever you want to. However, your audience will not be able to view any files not included in the public_html directory (or within the subdirectory beneath public_html).
Configuring Your Domain Name
If you have a domain name that was not purchased from Servercrib that you would like to use with your Servercrib account, you will need to update that domain’s nameservers (DNS). You won’t have to do this if you bought your domain from Servercrib. It has already been done for you.
The nameservers and their IP addresses are listed in the Product Details of Servercrib. The nameservers for your web hosting account are ns1.servercrib.com, ns2.servercrib.com, ns3.servercrib.com, ns4.servercrib.com and ns5.servercrib.com .
Requesting A Free Website Migration
Do you have an existing website that you would like to migrate to Servercrib? Servercrib will migrate it from your previous host for free! You can request your free website migration by completing this form.
Servercrib, is more than just a mere web hosting company, our shared core value is to make businesses to suceed online while we focuss on the technology needed to make that happen.
Why is site speed so important? Your visitor satisfaction rate, bounce rate and most importantly your conversion rate are all directly impacted by your page load speed. Each extra millisecond it takes your website to load has a negative impact on each of these critical metrics. There are a number of ways that you can ensure that your site loads quickly. That includes making sure that your software is up to date, using caching solutions and remove any website plugins that you’re not using. However, one of the biggest factors that determine your page load speed is your host. Servercrib uses the best hardware, software and optimizations to ensure we offer the fastest Web Hosting. That means you get the fastest page loads speeds possible.
Right alongside awesome support and blazing fast server speeds is the need to have a web hosting provider that you can depend on. We’re the best shared hosting provider, we understand that there’s nothing more frustrating than server downtime. When your website is down, it means that your visitors can’t read your content and most importantly they can’t purchase from your site. It’s a total loss of opportunity as well as a waste of your time and hard work. We understand! That’s why we handpick our engineers and use only the very best hardware, networks, data centers, software and industry techniques to ensure our servers run at optimal performance. At the end of the day, we want you to sleep easy knowing you made the right decision choosing Servercrib for all of your web hosting needs. We want you to feel confident that your business is in our trusty hands. That’s why your Web Hosting account will also include our 99.9% Uptime Commitment!
One of the tools not listed in the cPanel features above is something called Softaculous. Use Softaculous to install the web’s most popular software to your account with 1-click. That includes some of the web’s most used solutions including WordPress, Drupal and Joomla. With Softaculous, you won’t have to worry about fumbling around with download files, uploading install files or having to hire a developer to help you install the software you want on your Web Hosting account. All you will have to do is log into cPanel and click the Softaculous icon. From there you’ll see categories of solutions you can add to your account. These categories include blogs, content management systems, eCommerce carts, forums, wikis and so much more. You can also use the Softaculous search feature to find the exact software solution you want to use.
You’ll even receive an email from Softaculous informing you when new versions of the software you’ve installed are available. You can log right into your cPanel account and update your software with a click of your mouse within the Softaculous interface. This will ensure that you have the most up to date features helping keep your site both secure and running at optimum performance.
Are you an experienced developer? You’ll be happy to hear that we actually made a name for ourselves for being the “developer-friendly” web host. In fact, we were one of the very first hosts to offer PHP 5! Of course, technology (and PHP versions) have changed a lot since we started back in 2003. However, our dedicated commitment to loading your account with the very best web development tools has not! You get support for the very best versions of PHP, MySQL, Apache, Python and more as well as resources like free SSH access, version control software (like Git) and so much more.
It doesn’t matter if you have a Mac, Linux or Windows-based computer, you can choose our Linux Hosting regardless of your computer’s operating system. Your Shared server will support the very best versions of Apache, PHP, MariaDB and many more! That way you know you can host your favorite software solutions on our servers!
WORDPRESS HOSTING FAQ
No, You cannot change upgrade or downgrade plans, however the amount of RAM and CPU cores for your plan can be upgraded.
No, you cannot add more WordPress installations to any plan. The number of WordPress installations will remain fixed.
Currently, the included SiteLock and CodeGuard plans cannot be upgraded.
Yes, you can use any 3rd party email service for your domain. In case you are using the default name servers provided with WordPress Hosting, please contact our Support team to update the relevant DNS records for your blog.
No, you cannot use an existing certificate. You will need to generate a CSR from the WordPress Hosting panel and get a certificate issued which can be installed from the panel.
Yes, WordPress core updates will be enabled by default.
No, WordPress Hosting does not have a money back period.
No, Multisite is not supported.
No, cPanel access is not provided with WordPress Hosting.
Yes. When you purchase a WordPress Hosting order, Free SSL powered by Let’s Encrypt, is automatically generated and installed for all domains associated with the package
RESELLER HOSTING FAQ
Reseller Hosting allows you to create sub-packages within the allotted Disk Space and Bandwidth of your main Hosting package. You can use WHM to create Individual Custom packages (each with cPanel) and provision them to your Customers. Additionally, you can use WHMCS for billing (Not included in a starter plan).
All Reseller Hosting packages come with 2 separate Control Panels – WHM(Web Host Manager) and UCP (User Control Panel). WHM gives you administrative control of your Reseller Hosting package and UCP allows your Customers to manage their individual Hosting packages.
Your WHM Control Panel allows you to create individual Hosting packages and completely manage them.
WHMCS is a popular Billing platform used by a majority of Web Hosts. Yes, we do provide a free WHMCS license for all plans except the starter plan.
Your Customers will be able to manage their own accounts using their own User Control Panels.
If you’re a Web Designer/Developer you can host and manage all your websites/clients with one Reseller Hosting package instead of going through the hassle of managing multiple shared Hosting packages. This also lowers your Web Hosting costs significantly.
Additionally, you can resell hosting as a value added feature to your existing business or as a separate entity.
Yes, you can upgrade your existing plan to a higher plan at any time.
Servercrib, is more than just a mere web hosting company, our shared core value is to make businesses to suceed online while we focuss on the technology needed to make that happen.
Why is site speed so important? Your visitor satisfaction rate, bounce rate and most importantly your conversion rate are all directly impacted by your page load speed. Each extra millisecond it takes your website to load has a negative impact on each of these critical metrics. There are a number of ways that you can ensure that your site loads quickly. That includes making sure that your software is up to date, using caching solutions and remove any website plugins that you’re not using. However, one of the biggest factors that determine your page load speed is your host. Servercrib uses the best hardware, software and optimizations to ensure we offer the fastest Web Hosting. That means you get the fastest page loads speeds possible.
Yes, we have a fully qualified Support team at hand to assist you. Our support team will help you in time of setting up your account. However, we do not offer Support to your Customers directly.
One of the tools not listed in the cPanel features above is something called Softaculous. Use Softaculous to install the web’s most popular software to your account with 1-click. That includes some of the web’s most used solutions including WordPress, Drupal and Joomla. With Softaculous, you won’t have to worry about fumbling around with download files, uploading install files or having to hire a developer to help you install the software you want on your Web Hosting account. All you will have to do is log into cPanel and click the Softaculous icon. From there you’ll see categories of solutions you can add to your account. These categories include blogs, content management systems, eCommerce carts, forums, wikis and so much more. You can also use the Softaculous search feature to find the exact software solution you want to use.
You’ll even receive an email from Softaculous informing you when new versions of the software you’ve installed are available. You can log right into your cPanel account and update your software with a click of your mouse within the Softaculous interface. This will ensure that you have the most up to date features helping keep your site both secure and running at optimum performance.
Are you an experienced developer? You’ll be happy to hear that we actually made a name for ourselves for being the “developer-friendly” web host. In fact, we were one of the very first hosts to offer PHP 5! Of course, technology (and PHP versions) have changed a lot since we started back in 2003. However, our dedicated commitment to loading your account with the very best web development tools has not! You get support for the very best versions of PHP, MySQL, Apache, Python and more as well as resources like free SSH access, version control software (like Git) and so much more.
It doesn’t matter if you have a Mac, Linux or Windows-based computer, you can choose our Linux Hosting regardless of your computer’s operating system. Your Shared server will support the very best versions of Apache, PHP, MariaDB and many more! That way you know you can host your favorite software solutions on our servers!
VPS HOSTING FAQ
Virtual Private Server, (VPS) hosting, is a website hosting environment that allows for resources such as RAM and CPU to be dedicated to your account. This is achieved by virtualizing a Dedicated server and splitting the resources amongst the users on that server.
Getting started with VPS hosting is easy with Servercrib as your VPS hosting provider. Simply choose from our Starter, Standard, Standard Pro, Super or Super Pro VPS hosting packages based on the amount of resources your website or application needs and follow the sign up instructions. Once you have an account, you can easily upgrade to more resources from within your customer dashboard.
Users of Shared hosting all share the resources on the server their websites are on. There is no guarantee of RAM or CPU with Shared hosting. Shared hosting also does not provide full root access to the server, as opposed to VPS package where users are given full root access to perform commands and make configuration changes to their hosting environment.
Yes, at an additional cost. You can raise a support ticket to get a dedicated IP.
With VPS Hosting, you have complete isolation. This means that no matter what other users might be doing on the server, your VPS package will be unaffected. With root access, you can install whatever applications you require. VPS also gives you guaranteed resources, so no matter what, the CPU, RAM, Disk Space and Bandwidth allocated to your VPS package will always be available for your applications. It gives you all the features and functions of Dedicated server, without the additional cost.
At Servercrib, the choice is yours to select from a wide range of popular Linux distributions (CentOS, Debian, Ubuntu, and many others) and Windows Server. we offer pre-configured bundles but also let you configure your server according to your needs, the Windows license fee is added to your monthly VPS fee only if you choose this Operating System. The amount charged depends on the size of your VPS.
Yes, you can easily upgrade to a bigger VPS plan through your Servercrib’s Customer Control Panel. Simply go to the administration of your VPS, click on “Manage” and select “Upgrade VPS” from the drop-down menu. The next steps are explained there in detail. Should you wish to switch to a smaller plan, we recommend to purchase it through your Customer Control Panel, transfer all data from your existing VPS to it and then mark your VPS for cancellation. In case you need assistance with this process, kindly get in touch with our support team.
You are responsible for your backups and web content. It is recommended that you keep copies of your content safe and make your own backups. You can take a backup from your Control Panel or use a remote backup solution.
Our support team will assist you in managing your servers. For a list of items that we support, please refer to the features mentioned above
You can select one of the models available on our website. Beyond that the hardware specifications of our VPS cannot be customized or changed. Should you need a custom configuration consider a Virtual Dedicated Server or Dedicated Server.
DEDICATED HOSTING FAQ
You can buy Plesk or cPanel license during the server purchase, select from the free available ones like the Webmin, or at a later time when the need arises.
We offer WHMCS as a billing panel for your dedicated server. You can purchase the license from us at a minimal cost and install the application on your dedicated server.
Every server comes with its Server Administration Panel by default. This panel allows you to carry out crucial server administration tasks and monitor resource consumption like GUI-based CPU, Memory, Storage & Inodes utilisation, IPs and Storage (for HDD servers only) details and functions to Rebuild, Restart, Web-based VNC and reset access credentials.
The server uplink port speed is up to 1 Gbps.
After the payment, your server will be provisioned in about 30 minutes and you can access it via SSH. The disk resize operation, however, may still run in the background for a while after provisioning.
To ensure high uptime and accessibility at all times, we are available 24×7 for any hardware, network, booting, O.S. or login issues. Our System Administration Support will also assist you with basic cPanel & Firewall setup and their issues.
Dedicated Servers can be used for Websites, Databases, Custom Applications, Ecommerce, DNS, File Storage and Emails. Emails, however, must be restricted to personal, organisational or professional purposes. The use of Dedicated Servers to send out mass emails/marketing is NOT recommended and can attract penalties.
Our Dedicated Servers are virtualised (1:1). Thus, nested virtualisation will not work due to network restrictions on the host system.
We don’t have any backup solution at the moment. Yet, we strongly recommend that you maintain a remote backup to avoid any hassles during any ill-fated incident.
We never charge a setup fee! As a benefit on select servers, you have the option to pay a small amount upfront that will lower your overall monthly charges for the life of your server. Ask our Hosting Advisor for details!
